• Responsible to manage day to day surveillance activity in network operation center.
• Required to work in shift operation.
• Support configuration management and implement configuration data changes for network resource.
• Trainings in configuration management and database changes will be provided to incumbent
• Responsible for trouble ticket escalation and work order assignment.
• EMS/NMS administration and acknowledgement of network alarms.
• Ensure alarms threshold and escalate to relevant parties to act on corrective of alarms detected.
• Conduct first level diagnostic in isolating and identifying fault location before escalating to field support team.
• Classify type of faults based on severity of the problem.
• Support in generating network performance reports related to core and radio access network
• Responsible on surveillance activities on MSC, SMSC, VLR, IN, CRBT, Transmission, RF and other VAS nodes.
• Areas of responsibility in network media will be assigned according to job responsibility (I.e. Transmission, Radio and Core respectively). Training in respective job scope will be provided.
• Support Network performance analysis and fault reporting.
Project Location: Kuala Lumpur, Malaysia
Preferable LOCAL MALAYSIAN
Only Selected Candidates Will Be Contact
|Phone||03 9173 8433|
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