Supervisory Skills in Managing Employees

Date posted 2014-09-12
Details Introduction:
“In an ideal world difficult behaviours have no place at work. However, in reality, dealing
with difficult people is something many supervisors face as part of their everyday work life.
The stress of handling difficult people and difficult situations can create a lack of
productivity, low morale and even high absenteeism. Through this workshop, participants
will learn how to better deal with all sorts of difficult people and situations. At the same time
this workshop will provide insights in using our emotions and help develop the interpersonal
skills needed to handle difficult people and difficult situations as well as provide the tools
needed for dealing with all types of work behaviour problems”
Phone 03-21626828
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